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January 1, 2003 What’s new in the telemanagement applications
industry? We’ve posted 53 new
items in the “Industry News”
section of our web site today, and invite you to review them. Of special note: -- Telco Research is set to come back to life
– Peregrine Systems confirmed that it just concluded a deal to sell the
much-transferred Nashville-based telemanagement icon. The buyer: Symphony
Technology Group, an enterprise software investment firm based in Palo Alto,
but with eight other “portfolio” companies around the U.S.
-- ACECOMM [NASDAQ: ACEC] gets a $1,000,000
initial order from a new distributor focusing on the China
market for its Convergent Mediation™ technology and Enterprise OSS
products. The new strategic alliance with Westlake Global Technology
Solutions also includes an investment to acquire 5% of ACEC and a “master
reseller agreement” for China. -- ProfitLine is first telemanagement
applications company to be named a “Best
Company To Work For.”
The San Diego Business Journal recognized the telecom invoice
management and outsourcing firm for excellence in a number
of categories, including employee communication, cultural diversity and core
values. -- @Comm – pronounced “AtComm” – [OTC:
ATCM] – whose trade slogan is
“Beyond Call Accounting” is clearly still in the call accounting
business. Their newest versions
of their Xiox CommView software products, announced last week, provide “data
drill-down” features, which are not yet common among midrange systems. -- “The Brains of the Operation” -- Finally,
I’m proud to mention that our own research assistant, Colin
Jones, was the #1 analyst and trader among all entrants in this fall’s
Washington Stock Market Simulation competition, moving a mock portfolio from
$100,000 on October 7, 2002 to $157,872 eight weeks later. Last Friday he
was featured in The
Olympian, photo and everything!
(Too bad it wasn’t real money.
But if it were, I probably would have had to find another research
assistant.) Colin is a senior at Olympia High School, Academic
Decathlon winner, digital artist … and works at The Ergotec Group
three days each week, maintaining our LAN and PCs, updating databases,
Google-ing and hunting on Yahoo! Finance, and more.
If you can pull any strings to help get him into M.I.T. or Amherst
College, please let me know. Questions about this industry? E-mail
me or call 360 357-1000. -- Dan
Stusser P.S. Telemanagement Industry Portal? Now you can go to one place to catch up on news at www.ErgotecGroup.com! Our humble but updated web site consolidates news about telemanagement applications – and is becoming the industry portal. At least we’re trying to make it that. Please send your comments and suggestions. ------------------------------------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------
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